📦 Secure delivery
After your order has been dispatched, your tracking number will be sent to you. You can track the progress of your parcel in real time via our tracking platform by clicking on the following link: https://parcelsapp.com/.

🔒 Payment on delivery
You only pay when you receive your order directly at home. No online payment and therefore no bank details to provide to guarantee the confidentiality and security of your information.

✅ Satisfied or your money back
Not satisfied? We're sorry, that's why we invite you to return your order free of charge. Once we've received your order, we'll give you a full refund for the product(s) returned.

📧 7/7 Customer service
Our customer service is available 7 days a week to answer all your queries. You can contact us directly via our contact form below.

♻️ Guarantee of conformity
Have you received an item that is damaged, faulty or in poor condition? Within 14 days of receiving your parcel, you can ask us to refund or replace the product at no extra cost.

📦 Order processing time: 1 working day

🚚 Transport time: 2-3 working days